IT Helpdesk Support Services in Manhattan

Is Your Manhattan Office Unable to Cope With Recurring IT Issues?

Our IT helpdesk in Manhattan offers 24/7 support to quickly fix your IT issues, so you can focus on core areas for growth 

Here are a few advantages of Power Consulting IT Helpdesk Services Manhattan:

IT Support

Round-the-clock availability of IT support and helpdesk services.

IT Support

Certified tier-3 technicians in Manhattan are available to resolve IT issues. 

IT Support

Fixed rates for IT services and unlimited issue response.

IT Support

Guaranteed service levels with compensation for downtime.

IT Support

Helpdesk support services across a range of hardware, software, data center infrastructure, and devices. 

With 25+ years of experience, we have proven expertise in helping firms (including Fortune 500 companies) resolve IT issues through 24/7 IT helpdesk services

Request a quote for IT helpdesk services in Manhattan

Google Rating
4.5

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting IT Helpdesk Outsourcing

127 West 26th Street, Suite 1202 New York, NY 10001-6808

Request a Quote: 855.250.4634

Customers that Trust Our IT Helpdesk Services Support

Manhattan IT Helpdesk Outsourcing Services

24/7 Remote Help Desk Services

Our IT help desk support service is here 24 x 7 to ensure you can run your business without any IT issue impacting your operations. 

Our call center will help you resolve the IT problem any time of the day (or night), in the shortest possible time span.

Remote Access Issue Resolution

On average our help desk services take care of the common tech issues by remote help desk services in just 17 minutes.

Escalated Manhattan Help Desk Support

Our help desk and escalated support services help you address critical IT problems. Rest assured, with our expertise, you will be able to get back to your work in no time. 

Onsite Field Tech Support

A severe problem might require onsite support. Our experienced engineer/team can reach you anywhere in Manhattan in less than four hours to resolve the emergency.

Ticket Tracking & Metrics

Our online portal helps you to track the status of your IT ticket. You can organize the tickets in various categories and review them to find gaps in IT infrastructure.

Cloud & Infrastructure Helpdesk

Our certified experts in common cloud platforms provide support right when you need it instead of having to wait for big vendors to get back.

Software Application Helpdesk

Many firms now use a combination of hosted and cloud-based SaaS and legacy software, that may lead to IT issues. We promise to fix the problem on the same day you call us.

IT help desk outsourcing doesn’t have to break your budget.

Our managed helpdesk services provide unlimited support with clear per-user pricing – all this for less than the cost of hiring one full-time IT person!

Don’t Let IT Issues Get In The Way Of Your Growth. Outsource IT Help Desk To Reduce IT Down Time

Efficient IT systems are crucial to power your way to growth. Any small glitch, like a lost file or laptop crash, can stall your work and sometimes may even be responsible for losing out on that big contract. Outsource IT help desk to Power Consulting reduce your down time and to get back to business in no time.

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Hours
Field tech response time for onsite emergencies anywhere in Manhattan.
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%
Average reduction of IT issues after just 3 months of help desk outsourcing services.
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Customer access to our Manhattan IT support help desk
Tech Support Brooklyn NY

Our Help Desk Support helps you bring down your IT issues by 45% in just 3 months

Would you like to bring down your IT issues by half? Our clients report a drop of 45% in IT issues after just three months of using our help desk outsourcing service.

Every IT issue affects your productivity. Our approach is fundamentally different because we do a root-cause analysis instead of providing a short-term resolution of the problem.

Our managed helpdesk service in Manhattan can help you increase your productivity by resolving your recurring and persistent IT issues.

Unlimited Issue Response with Our Managed Help Desk

The fact is that IT issues can happen anytime, they can be small and numerous, but they always impact your company’s efficiency and bottom line. 

Typically, IT help desk companies limit the number of tickets and then bill you extra for additional (usually difficult!) issues. These tactics can make your IT budget shoot up. 

Our Outsource IT help desk services in Manhattan ensures that you get a response every single time there is an issue. It means minimum downtime, one price per user and predictable IT cost.

Brooklyn IT Support

Why Our Customers Say We’re the Best Outsourced IT Helpdesk Support Manhattan

Request a quote for IT Helpdesk in Manhattan