Remote IT Support Services

Are You Moving Your Business to Remote Working Or Need Work-From-Home Support for Your Employees?

We offer full-time remote access IT services, so you have time to focus on what’s important: growing your business.

Why work with Power Consulting for Remote IT Support

IT Support

Expand you Work From Home collaboration and network access

IT Support

Faster remote computer support solutions with an average ticket resolution time of only 22 minutes.

IT Support

Get 24/7 online remote IT support from our state-of-the-art Network Operations Center.

IT Support

Enjoy peace of mind with disaster recovery and business continuity.

IT Support

Stay on budget with flat rates for all remote IT services and unlimited issue response.

Request a quote for Remote IT Services

Google Rating
4.5

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Remote IT Support in New York City

127 West 26th Street, Suite 1202 NY, NY 10001-6808

Request a Quote: 855.250.4634

Several Businesses Rely and Trust Us For Work-From-Home & Remote IT Support Solutions

IT Remote Support Services

Remote IT Support

Power Consulting is one of the leading remote IT support companies, offering comprehensive support for your business.

Extend your overall staff presence and connectivity with remote Work From Home support for your business.

Utilize Power Consulting management and maintenance tools to ensure your home and office systems are up to date and secure.

Hardware giving you trouble? We can use IT remote access services to manage your network printers and peripherals for comprehensive IT support.

Setup and Implementation

Power Consulting software can be installed and managed straight from your laptop or desktop for easy access. No need to purchase new equipment.

 Our remote desktop IT support software application allows for quick and easy access to our remote IT service helpdesk.

 Remote managed IT services can be easily integrated with your existing software such as Windows/Exchange Server, AD Domain Environment, and SBS.

Remote Monitoring Services

Along with remote IT support for small business, Power Consulting also provides 24/7 proactive remote IT network monitoring services to watch and respond to downtime events including routers, switches, firewalls, servers, remote office connections, remote hosts, and storage devices.

 Using our remote IT infrastructure services, we’ll use remote access to monitor your system for rogue wireless access points and unauthorized connections to your network.

Cyber Security

Strengthen your cyber security with Power Consulting’s remote IT managed services. We can seal network gaps to prevent hackers from breaking into your business and protect your company from viruses.

Not only can we protect you from online threats, we’ll even train your staff to spot hackers as a part of our remote technical support services.

Regular stress tests of your IT system will detect any weaknesses and ensure that it’ll be able to withstand a real attack.

24/7/365 Help Desk

IT issues should never be left unresolved. It doesn’t matter what day or time it is; you’ll always be able to reach your remote IT support provider to resolve your problems through our help desk.

Talk to tier 3, certified experts who can help resolve your IT issues remotely to get you back to work immediately. Our average ticket resolution time through the help desk is 17 minutes.

We’re so confident that our help desk can solve your problems quickly that we offer guaranteed service levels with compensation for downtime.

Remote Consulting

It’s always helpful to have an expert in your corner. If you’re looking for advice when setting up your IT systems, ask Power Consulting. As one of the leading remote IT services companies, we can point you in the right direction to ensure that your systems are set up properly and securely.

We can even perform an audit of your existing systems to discover weaknesses and offer suggestions.

Onsite Services

Although 97% of all large and small business remote IT services can be handled with remote work, there are some issues that need a more personal touch. Luckily, we offer both onsite and remote IT support services. When remote support tools simply aren’t enough, our engineers can handle any issue by coming onsite, so you don’t have to worry about calling another technician.

Emergency response technical support teams can be anywhere in New York within 4 hours to get the problem fixed in a timely manner so you can avoid waiting even longer to solve your IT woes.

Backup Solutions

Even with the best remote IT help services imaginable, there’s always a chance that something can go wrong. It’s best to be prepared for the worst-case scenario.

We can back up all your information on our secure servers. In the event of a data breach or loss, all your data can be restored immediately, no matter how extensive the damage.

Work From Home

Whether your moving your business to a remote work set-up, or need work-from-home support, our IT experts will provide a seamless and transition while providing 24/7 support.

Achieve Your Business Goals With Our IT Remote Services

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97% of work is done remotely
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55% reduction of IT issues after just 3 months
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66% faster repair time compared to other remote IT companies
Remote IT Support Services and Solutions

Remote IT Services Headquartered in New York City

New York City is filled with world-class businesses in many key industries including law, finance, education, and nonprofits, among others. 

These are the businesses Power Consulting has worked with for years. We understand the competitive challenges that face all companies, large and small.

We bring our experience working with the high-powered businesses of Manhattan right to you with the best IT remote support services available.

Poorly planned and maintained IT is an obstacle to business’s success. Let us take the wheel of your IT so you can do what you do best: grow your business.

Fixed-Price Comprehensive Remote IT Support

Managing a business is hard enough. You don’t need surprise fees and changing monthly costs to add yet another obstacle to your already difficult job.

With Power Consulting, we take away the guessing. We offer unlimited company-wide remote IT support solutions at one fixed rate. You’ll be able to stay on budget with no additional fees, no complex billing, and absolutely no surprises.

It doesn’t matter if you manage a small mom-and-pop shop or a large corporation with several locations, you can simplify your budget while still getting all the IT support your business needs.

Remote IT Support Services
Remote IT Support in NYC

Secure Cloud Hosting Keeps Your Information Safe

Unfortunately, cyber attacks happen. If your business is targeted, you could lose all your data, causing your business to come to a screeching halt.

Power Consulting offers network security programs that provide comprehensive services to protect your data, users, productivity, and profits from cyber-criminals.

We can back up your data to one of our SOC-2 compliant data centers for immediate restoration in the event of loss. For financial clients, we offer secure information storage in a SSAE 16 compliant data center.

Never lose your data again with secure cloud hosting.

Find Out Why Our Clients Believe We’re the Best IT Support Company

Cut IT Issues in Half After 3 Months

Crashes and system slowdowns cost your team time and money. Power Consulting doesn’t focus on fixing issues as they pop up; we want to get to the root of the problem and stop issues before they happen.

When our remote team is contacted, we investigate to find out why the issue occurred and fix the root-cause, so it won’t happen again.

If a problem is too much for our remote IT solutions, we can have a technician out and waiting with onsite support. We can be anywhere in NYC in as little as 4 hours.

Because of our investigative approach to remote IT management, most Power Consulting clients see a 55% decrease in IT-related issues in just 3 months.

Reduce IT issues and get back to work!