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IT Support in NYC

Get the proactive assistance you need 24/7/365
with reliable IT support company in New York City

Is Your New York Business Dealing with a Flood of IT Issues?

We’ll clean up your IT tickets, support your team on all tech implementations, and fix your recurring IT issues, right from our office in New York City.

Why choose Power Consulting for IT support in New York City?

IT Support

Get support whenever you need it with localized computer tech support in NYC that’s available 24/7/365.

IT Support

Benefit from a guaranteed level of service with a contract to compensate for downtime

IT Support

Rely on a single source for IT support in New York City that covers all technology and software projects

IT Support

Mitigate data loss with disaster recovery and backup from local servers in New York and New Jersey.

IT Support

Solve IT issues faster with an average ticket resolution time of only 22 minutes.

IT Support

See a 40-60% reduction in IT ticket volumes within the first three months of using our computer support in NYC.

Request a quote for our NYC IT support and services.

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
Education Client

Why Clients Trust Us for IT Computer Support of New York City

Power Consulting Group

IT Support in New York City

127 W 26th St 8th floor, New York, NY 10001, United States

Local Businesses Rely On Our New York City IT Support Services

An Overview of Our Outsourced IT Support in NYC

Get instant IT support the second a tech issue pops up. Being based out of New York City, our team will become your local technology partner — resolving all technology issues without a delay in response. 

Our support ranges across all operating systems (Mac, Windows, & Linux), all hardware (Apple, PC, etc.), as well as full network support, disaster recovery, email, network security, and VoIP.

Ensure that the most critical issues are resolved with an on-site professional. We can get a field tech to your office anywhere in New York City.

Our field support technicians can help with everything from quick installation to critical repairs and patches to keep your business operations running.

In the event of an emergency, we can dispatch a technician to your office within four hours or less.

SMBs have become a prime target for foreign hackers because most companies like yours don’t have the infrastructure to catch them.

Every year, millions are lost in intellectual property to foreign market hackers from China and Russia. And they’re almost never discovered. 

Protect your company, proprietary data, and client information with a proactive cyber security management program that includes training your most vulnerable end-points (your employees). 

If the unspeakable happens, we’ll be able to bring your systems back online within minutes.

Your critical company operations can’t suffer any downtime. 

That’s why we help you keep your on-prem, public, private, and hybrid infrastructure online with full-service management and NYC IT support that includes full-time monitoring and cyber security protections. 

We will also help you reduce CapEx costs by migrating your sensitive data to a secure, local private cloud based out of New York State, protecting your mission critical systems from imminent disaster.

As part of our IT support in New York City, we ensure that your network infrastructure is scalable by removing technical debt and rebuilding MacGyvered systems using techniques like root-cause analysis.

Then, we’ll help your company to comfortably scale IT as you grow, without having to invest into unnecessary (and expensive) tech upgrades before you’re ready.

Whether you’re relocating your operations to New York City or expanding your existing office space, we’ll ensure your operations run without a hitch.

Our tech managed IT support services in NYC will help you set up workstations, run new cabling, and deploy new technologies to get your team back to work quickly and on budget.

Rolling out new technology across an organization can be a daunting task. 

Add the challenge of ensuring that all new hires are onboarded  and software licenses are upgraded,  and procurement becomes a full-time job.

As part of our IT computer support in New York City, we will offload the burden of research and implementation, allowing you to get the best prices and the most favorable terms.

Your business objectives always come first. We understand that at Power Consulting.

That’s why our IT support company in NYC audits your existing infrastructure, provides recommendations tailored to your mainline business objectives.

Our experts also develop customized IT roadmaps that align your budget with short and long-term business priorities.

Prevent IT Issues From Affecting Your Bottom Line With Our NYC IT Support services

Expedite ticket resolution and get back to work with our IT support in New York City

Why Power Consulting is a Leading NYC IT Support Specialist

Average reduction of IT issues after three months of our NYC IT support
+ Years
As a trusted IT support company in New York City
Access to proactive IT support and services
IT Support NYC

Benefit From Proactive 24/7 IT Computer Support in New York City

IT is the critical underpinning of your entire operation. When everything works, no one notices at all. 

But when computers start crashing, when the internet starts going down, and when your software stops loading, the impact to productivity is undeniable across your business.

 When that happens, Power Consulting is available to provide reliable New York City small business IT support at any time of day or night.

As part of our top-tier NYC IT support, we offer a 24/7 helpdesk, accessible by phone or ticket. 

With the help of a dedicated account manager, you’ll also be able to keep track of all ongoing IT issues and maintain continuity between tickets. 

In other words, you’ll never need to explain your issue more than once.

Simply give us a phone call or send us a ticket, and we’ll take it from there. We resolve most issues in just 18 minutes, so your team can get right back to work quickly.

Reduce Your Short and Long-Term IT Costs With Our NYC IT Support

Recurring problems across your technology stack are an indicator that you have more fundamental issues with your IT. 

Our approach to IT support in New York City revolves around addressing root causes rather than chasing the symptoms. We don’t just sit around waiting for tickets to come in. 

Our NYC tech support team is constantly working on addressing the underlying issues and deploying day-to-day fixes that decrease and eliminate recurring tech problems. 

When you partner with us for outsourced IT support in NYC, we provide you with a monthly report highlighting the status of your IT. We also include detailed recommendations for long-term infrastructure improvements.

Tech Support NYC
NYC IT Support Company

Establish a Predictable IT Budget With a New York City IT Support Specialist

Issues with business technology are fundamentally unpredictable, especially as your business scales. 
This is unavoidable. 

More staff means more computers, larger software packages, and expanded server space. It also means an increased network complexity, with more points of failure and vulnerabilities. 

These costs can accumulate quickly if you also need to hire more IT staff to handle an ever-expanding backlog of tickets. 

That’s one more unpredictable cost that stands in the way of scaling your operations (without going into the red). 

As a trusted source for IT support in NYC, our services follow a fixed price-per-user model, allowing you to get all the help and IT support your team needs, at a predictable and scalable rate.

How Our New York City IT Support Company Drives Success

Frequently Asked Questions About Our IT Support and Services

At Power Consulting, we redefine IT support by being proactive, not just reactive.

We don’t just patch problems; we prevent them with a unique approach that reduces IT issues by up to 55% in just three months.

That’s the power of forward-thinking managed IT support.

Our vision is what sets us apart. We don’t just provide IT support; we envision and create a future with fewer disruptions.

Our managed IT support services include proactive planning that mitigates issues before they arise.

We believe in a world where your tech support is an asset, not just an emergency response system.

Our remote IT support services are unparalleled, handling 97% of issues without stepping foot in your office.

With a four-hour emergency response time, we offer quick solutions that help you reclaim your workday.

We’re not just tech support; we’re your IT ally, making sure your computer support is on point and on time.

At Power Consulting, we restructure your IT from the ground up, bringing order and efficiency to your stack.

We promise to optimize your systems within a year, aiming for a 50% decrease in hardware-related issues.

Our computer support goes beyond fixing what’s broken; it also maintains and perfects what works.

We ensure reliability by setting clear goals at the contract level, and taking full ownership if we fall short of reaching them..

Our IT support services focus on delivering transparency and accountability. When you work with us, you’ll stay informed, you’ll be heard, and most importantly, you’ll be in capable hands.