NYC Tech & IT Support

Is Your New York Business Dealing with a Flood of IT Issues?

We’ll clean up your IT tickets, support your team on all tech implementation, and fix your recurring IT issues — right from our office in New York City.

Why work with Power Consulting for IT Support NY?

IT Support

Local computer tech support New York, 24/7/365

IT Support

A guaranteed level of service with a contract to compensate for downtime

IT Support

Support for all technology & software projects

IT Support

Disaster recovery and backup from local servers in New York

IT Support

Average ticket resolution times of only 22 minutes

IT Support

A 40-60% reduction in IT ticket volumes of within the first 3 months

For over 25 years, we’ve been helping businesses with tech support in New York by reducing IT costs and reducing overall ticket volumes.

Request a quote for IT Support Services New York City

Google Rating
4.3

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Office Address

127 West 26th Street, Suite 1202 NY, NY 10001-6808

Request a Quote: 855.250.4634

Leading Provider of IT Computer Support of New York — Our Clients Include:

Services – Outsourced IT Computer Support New York

24/7 Remote Tech Support NYC

Get instant IT help the second a tech issue pops up. Being based out of New York City, our team will become your local technology partner — resolving all technology issues without a delay in response. 

Our support ranges across all operating systems (Mac, Windows, & Linux), all hardware (Apple, PC, etc.), as well as full network support, disaster recovery, email, network security, and VoIP. 

Onsite Field Support

Ensure that the most critical issues are resolved with an on-site professional. We can get a field tech to your office — anywhere in New York City — within 4 hours.

Our field-support technicians can help with everything from quick installation to critical repairs and patches to keep your business operations running.

And in the case of an emergency, we can dispatch a technician to your office in NYC in 4 hours or less.

Cyber Security & Data Backup

SMBs have become a prime target for foreign hackers — because most companies like yours don’t have the infrastructure to catch them.

Every year, millions are lost in intellectual property to foreign market hackers from China and Russia. And they’re almost never discovered. 

Protect your company, proprietary data, and client information with a proactive cyber security management program that includes training your most vulnerable end-points (your employees). 

And if the unspeakable happens — we’ll be able to bring your systems back online within minutes.

Cloud & Network Support

Your critical company operations can’t suffer any downtime. That’s why we’ll help you keep your on-prem, public, private, and hybrid infrastructure online — with full-service management that includes full-time monitoring and cyber security protections. 

We will also help you reduce CapEx costs by migrating your sensitive data to a secure, local private cloud based out of New York State — protecting your mission critical systems from imminent disasters.

Infrastructure Support

We’ll ensure that your network infrastructure is scalable by removing technical debt and rebuilding MacGyvered systems using techniques like root-cause analysis.

Then, we’ll help your company to comfortably scale IT as you grow, without having to invest into unnecessary (and expensive) tech upgrades before you’re ready. 

Cabling, Office Moves & Installs

Whether you’re relocating your operations to New York City or expanding your existing office space — we’ll ensure your operations run without a hitch.

Our tech support NY will help you set up workstations, run new cabling, and deploy new technologies — to get your team back to work quickly (and on budget). 

IT Procurement

Rolling out new technology (be it productivity, project management, sales, or marketing software) across an organization can be a daunting task. Add the challenge of ensuring that all new hires are on boarded (and software licenses are upgraded) — and procurement becomes a full-time job.

Our IT support NYC team will off-load the burden of research and implementation — allowing you to get the best prices and the most favorable terms. 

IT Strategy

Your business objectives always come first. That’s why we’ll audit your existing infrastructure, provide recommendations tailored to your mainline business objectives, and build custom IT road maps that align your budget with short and long-term business priorities. 

IT Issues Shouldn’t Impact Your Small Business’s Bottom Line

Our New York IT Support Specialists Will Help You Clean Up Your IT

Managed IT Support in New York

Power Consulting specializes in providing professional NYC IT Support & solutions to small and medium businesses in the Tri-State area. 

Your team shouldn’t spend their time navigating and resolving IT issues. They should be focused on critical projects that move your business forward. That’s why we’ll take the IT load off your shoulders and cut your IT costs, reduce the number of IT issues, and improve your productivity in 3 months — guaranteed.

0
Years
Providing New York IT Support
0
%
Reduction in IT Issues in Your first 3 months
0
/7
Help from our New York Tech Support
Tech Support Staten Island NY

24/7 IT Computer Support NYC

IT is the critical underpinning of your entire operation. And when everything works, no one notices at all. But when computers start crashing, when the internet starts going down, and when your software stops loading — the impact to productivity is undeniable.

When that happens, Power Consulting is available — any time of day (or night).

We offer a top-tier NY IT support help-desk — 24/7 — by phone or ticket. With the help of a dedicated account manager, you’ll also be able to keep track of all ongoing IT issues and maintain continuity between tickets. In other words, you’ll never need to explain your issue more than once.

Simply give us a phone call or send us a ticket — and we’ll take it from there. We resolve most issues in a mere 18 minutes, so your team can get right back to work.

Reduce Your Short-Term and Long-Term IT Costs — Fast

Recurring problems across your tech-stack are an indicator that you have more fundamental issues with your IT. 

Our approach revolves around addressing root causes rather than chasing the symptoms. We don’t just sit around waiting for tickets to come in. Our support team is constantly working on addressing the underlying issues — deploying day-to-day fixes that decrease (and eliminate) recurring tech problems. 

Our firm will provide you with a monthly report highlighting the status of your IT, with detailed recommendations for improving your infrastructure in the long-term.

IT Support Manhattan
IT Support Long Island NY

Establish a Predictable IT Budget with an IT Support Company in New York

Issues with business technologies are fundamentally unpredictable, especially as your business scales. 

This is unavoidable. 

More staff means more computers, larger software packages, and expanded server space. It also means an increased network complexity, with more points of failure (and vulnerabilities). 

And these costs can quickly compound if you also need to hire more IT staff to handle an ever-expanding backlog of tickets. That’s one more unpredictable cost that stands in the way of scaling your operations (without going into the red). 

That’s why our services follow a fixed price-per-user model — allowing you get all the help and IT support your team needs, at a predictable and scalable rate.

Why Our Clients Say We’re the Best New York IT Support Company

Request a quote for tech support in New York NY