IT Project Manager
NYC MSP
New York, NY
Job details
Job Type
Full-time
Qualifications
Experience:
- Managed Service Provider (MSP), 1 year (Preferred)
- IT Project Management, 3 years (Required)
License:
- Project Management Professional (PMP) (Preferred)
Required work authorization:
- United States (Required)
Full Job Description
IT PROJECT MANAGER
We are looking for a project manager that can ensure timely and high-quality project execution, identify and manage issues and risks, foster collaboration, and do this all in a fast paced organization.
The IT Project Manager will be reporting to the Sr. Project Manager and be responsible for the oversight of the successful execution of our client’s infrastructure and consulting projects through the effective direction, and leadership of key project management resources as assigned. The IT Project Manager will work with the sales, management, and technical teams to ensure that the appropriate skills, capabilities, coordination, and workload distributions are assigned to projects at the right time to meet business strategies and successfully implement detailed project deliverables. When effectively executed, the IT Project Manager ensures that all client IT projects meet requirements with quality deliverables on schedule, within budget and with the appropriate resources.
RESPONSIBILITIES
- Responsible for directing and coordinating projects from initiation through to implementation
- Responsible for managing project costs, resources, change requests, risk and issues to ensure successful project delivery on time and on budget
- Serves as point of contact and manages the needs gathering, design and construction administration and strives to bridge the information gap between client, vendors, and internal resources
- Develops high-level project plans and ensures that the scope and approach are fully understood by all stakeholders
- Demonstrates tact and professionalism in handling difficult situations with clients by utilizing effective client facing skills while leveraging the art of effective negotiation
- Works in a fast-paced project delivery environment collaborating with clients, client relationship managers, products technicians, and engineers
- Effectively manages multiple projects simultaneously creates an environment in which the team is continuously learning from the past
- Tracks and communicates team speed, financials, and other KPIs in relation to the project plan and reports to Sr. Project Manager
- Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the project deliverables
- Applies judgment and discretion on when to raise issues versus work through issues with the team
- Facilitates discussions and looks beyond the obvious for continuous improvement opportunities
QUALIFICATIONS
- 3+ years of technical project delivery experience
- Strong leadership skill to manage multiple stakeholders. Prior people management skill is a strong plus
- Strong background in different aspects of technology including hardware and software
infrastructure, process integration and VM platform support
- Experience in IT Managed services preferred
- PMP certification is a plus
PROFESSIONAL SKILLS
- First class customer service aptitude and expertise
- Superior written and verbal communication skills
- Excellent documentation, reporting and planning skills
- Conscientious, detail-oriented, thorough, and consistent
- Professional demeanor and appearance; punctual, team player
- Superior people skills
- Ambition and passion for learning
Job Type: Full-time Remote
Salary: $70,000.00 to $90,000.00 /year
Experience:
- Managed Service Provider (MSP): 1 year
- IT Project Management: 3 years