MSP Project Implementation Junior Engineer

MSP Project Implementation Junior Engineer

Are you passionate about delivering first-class IT solutions? Are you driven to provide exceptional customer service and quality? Do you have experience working in a demanding, fast-paced environment? If you have the passion, drive, and experience, we are hiring and we want to hear from you!

We are seeking a full-time Junior Project Engineer to join our team of professional consultants. As a Power Consulting engineer, you will be working with clients across all verticals and of varying sizes and complexity, delivering solutions and support using the latest technologies.

As a Project Engineer, picture yourself:

• Serving as an integral member of the Project Delivery team by providing hands on technical support for complex projects, focusing on production and implementation.
• Partner with Power Consulting project manager(s) and technicians to execute various technology projects for our client base
• Participating in project work plans and reporting deviations to Project Managers as appropriate to meet changing needs and requirements.
• Effectively applying Power Consulting methodology and enforcing project standards.
• Minimizing exposure and risk to Power Consulting on projects.
• Working with account teams to identify and resolve persistent and lingering issues.
• Identifying resources needed to resolve issues in a timely manner.
• Ensuring timely communications and updates are provided to all relevant parties.
• Responsible for creating detailed documentation outlining how systems were configured and creating end-user guides to Power Consulting’s standards.
• Responsible for maintaining detailed time tracking of your work

Projects you will be exposed to include but are not limited to:

• System builds/refreshes
• Migrating from one email platform to another (i.e.: Exchange to Office 365)
• Deploying a new office network (firewall, switching, wireless, SANs UPS devices, etc)
• Migrate from a Windows-based file sharing platform to a cloud-based system such as SharePoint or Citrix File share
• Integrate various systems with a Single Sign On provider, specifically Okta
• Deploy dual factor authentication within an environment
• Work with audio/video and/or phone system vendors to deploy new system
• Manage an office relocation with the assistance of our Project Managers

Preferred experience with:

• 1+ years of relevant experience working in IT project-based environments and/or reporting to Project Managers
• Familiarity with Office 365 services, including but not limited to:
• SharePoint Online
• Microsoft Teams
• OneDrive
• Familiarity with:
• LAN/WAN troubleshooting
• Azure Active Directory
• PowerShell and scripting
• SAML/Single Sign On experience (Azure, Okta)
• Experience of administering servers based on Windows Server and Active Directory
• 1+ years of hands-on networking experience (routing and switching) is preferred
• Sonicwall Firewalls and SMAs
• VMware ESXi/Vcenter
• VMware Horizon View
• Cisco OS
• PC/Mac Automation/Scripting (windows PowerShell, Chocolatey, Lua)
• Kaseya
• Autotask/Datto
• Okta

Require Professional Skills:

• Superior verbal and written communication skills
• Exceptional troubleshooting skills
• Top-class customer service skills
• Excellent documentation, reporting, and planning skills
• Conscientious, detail-oriented, thorough, and consistent
• Professional demeanor and appearance; punctual, team player
• Outstanding people skills
• Ambition and passion for learning and teaching
• Create/maintain/improve network support documentation and processes

Benefits:

• Competitive Salary
• Full health benefits
• Paid training and professional certifications
• Career advancement opportunities
• Great team of peers
• Learning environment

COMPENSATION

• 55,000+ BASE SALARY (based on experience)

Job Type: Full-time

Pay: $55,000.00 – $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Desired Salary?

Education:

• High school or equivalent (Preferred)

Experience:

• Professional IT: 1 year (Required)
• MSP: 1 year (Preferred)

Work Location: One location