FAQ
IT Consulting NYC FAQ
We provide on-site assistance within the Tri-State Area (NY, NJ and CT). National service is also available remotely or through one of our partners.
Here are some of the main locations we serve, but contact us to see if we offer on-site support at your location.
New York State
- Rye
- Queens
- Yonkers
- Brooklyn
- Manhattan
- Long Island
- Westchester
- White Plains
- Staten Island
- New Rochelle
- Mount Vernon
- And much more
New Jersey
- Newark
- Passaic
- Fairfield
- Paterson
- Paramus
- Elizabeth
- Sayreville
- Jersey City
- And much more
Connecticut
- Darien
- Stamford
- Greenwich
- New Haven
- New Canaan
- And much more
Our trusted partner network features many notable companies, such as:
- Apple
- Lenovo
- Dell
- Okta
- Cisco
- Microsoft
- Sonicwall
- Adobe
- VMWare
- Sentinal One
- Layer2
- Veeam
- Kaseya
- eFolder
- Netgear
- Autotask
- Symantec
- Rackspace
- Synology
- Iron Mountain
- Vonage
Yes, we certainly do. Our locally-based IT support specialists are at your service 24/7/365. To assist you better, our average ticket resolution time is 22 minutes.
Furthermore, our clients reported a 40-60% decrease in IT ticked volumes within the first three months of working with us.
Power Consulting was founded in 1993 and has provided New York and New Jersey with reliable managed IT services for over 25 years.
There are several ways you can engage with us.
By phone: (212) 647-0377
Toll-free: (855) 250-6808
Or send an email to info@powerconsulting.com
You can also request a quote for our services by completing our online form.
Once you contact us to request a quote, a Power Consulting business professional will reach out to you to begin our five-step process:
Step 1: Assess. Consult with you to assess your current IT environment.
Step 2: Recommend. Develop recommendations custom to your business and IT needs
Step 3: Review. Present and fine-tune our recommendation to your specific need and budget
Step 4: Start Date. Agree to a start date.
Step 5: IT Roadmap. Present your 24 month IT roadmap.
Step 6: Results. Transform your IT within 90 days.
We manage and support the IT for companies in a wide array of industries. Power Consulting specializes in managed IT services for the following industries:
Our value proposition is driven by three key elements:
- People
Our results are driven by the efforts of our entire team. From dedicated account managers to the technicians who implement the actions, are dedicated to your complete satisfaction. We hire, train and maintain a highly skilled workforce that places your needs first.
- Purpose
We define ourselves as “geeks with a cause.” Even if we completely resolve our clients’ IT issues, we strive to do better every day. Delivering security and peace of mind to your business is what motivates us. We aim to simplify complexities and stay ahead of rapidly changing technology to provide you with reliable managed IT services.
- Process
As an industry-leading MSP, we believe that it’s not just about what we do for you, but how we do it. With time-tested delivery methods, regular communication and access to premium software and tools, we repeatedly provide consistent results and client satisfaction.
We use a number of technologies to serve you better. These include:
- Microsoft Azure
- Microsoft 365 experience
- Hybrid cloud environments
- VDI (Virtual Desktop)
Power Consulting uses a per-user pricing model, where our clients are charged a rate per user.
This model provides IT support for your entire network, and also includes security software for each connected device.
We also offer umbrella pricing options. Please contact us or request a quote for more information.
Yes, we can. Our team can procure and configure your system, so that when you receive your software or devices, they are already set up for instant deployment..
As your company grows, things like compliance, major acquisitions, system management, and budgeting for tech can slow your growth plans.
If these decisions aren’t made correctly, they can completely derail your operations.
A consultant can bring industry knowledge and best practices so you can stand on the shoulders of giants, and not make the same (costly) mistakes that others have made.
You eliminate the risk of making a bad decision, and enable your teams to focus on the business.
We get asked this question a lot, especially when you have your own in house IT team working on payroll.
IT consultants and vCIOs bring a higher level of specialized technical expertise to businesses, and assist with specific challenges.
This can include long term budget forecasting, planning and deploying network infrastructure, and making strategic decisions around technology spending to guide technology on a path that aligns to objectives and plans.
