Scroll Top

IT Support Brooklyn

Solve Your Constant IT Issues
With Our Brooklyn IT Support Company

Our team of skilled IT professionals will evaluate and address your ongoing technical challenges, ensuring prompt and efficient tech solutions.

Reasons to choose Power Consulting as your IT support provider in Brooklyn:

IT Support

24/7 technical support from a local team here in New York City

IT Support

Guaranteed service levels with compensation for downtime

IT Support

Support across your entire technology & software stack

IT Support

Regular data backup with a data center here in the state

IT Support

Most tickets resolved in under 22 minutes

IT Support

40-60% reduction of IT issues after 3 months

With over 25 years of experience, we rank among the leading providers of technology assistance, helping businesses reduce their tech-related expenses and foster sustainable growth.

Request a Quote For
Our Brooklyn IT Support

What Clients Say About Our IT Support Firm in Brooklyn

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
Education Client

Power Consulting

IT Support Services
in Brooklyn, NY

127 W 26th St 8th floor, New York, NY 10001, United States

Request a Quote:

Clients That Rely on Our Brooklyn IT Support Company

Features of Our IT Support Services in Brooklyn

24/7 Remote Tech Support

Give your company and staff instant IT help the moment an issue appears. Our team is based right here in New York City, giving you a local technology partner with no delays in response times.

Our in house support services team spans Apple and PC desktop and computer support, network support, cyber security, disaster recovery, email and VoIP phone support.

Onsite Field Support

From Park Slope to Sheephead Bay, we can get a certified field technician anywhere in Brooklyn NY within 24 hours of booking an appointment.

Offering fast install and repair services from our office here in Manhattan gives your company a reliable go-to solution when you need someone onsite asap.

If you’re facing an IT emergency at the company, we’ll get an IT technician out in under 4 hours.

Cyber Security & Data Backup

Small and medium businesses are a big target for foreign hackers because they know breaches will go missed.

Protect your client’s data and intellectual property with comprehensive cyber security management & training that keeps your business secure from any online threat.

If you face a breach or disaster, we’ll restore your systems in minutes. You’ll never have to worry about another Hurricane Sandy or Russian hackers.

Cloud & Network Support

Maintain high up-time and availability across your public, private, hybrid, or on-prem infrastructure with full time monitoring, management, and maintenance that includes cyber protections.

If you need your data secured locally, we have our own private cloud here in New York State that gives you secure access to your files, while cutting your CapEx costs and protecting your data from disasters.

Infrastructure Support

Augment your existing systems with root-cause analysis that finds and fixes infrastructure issues before blindly recommending expensive technology upgrades.

Cabling, Office Moves & Installs

If you’re moving your business to Brooklyn or expanding your office, we’ll help you deploy technology to get your company running on time and on budget.

IT Procurement

From supplying your new hires with productivity technology, to big ticket infrastructure purchases, our IT support team can help get you the best prices and favorable payment terms.

IT Strategy

Get help navigating tough technical challenges with audits, recommendations, and road maps that align IT spending and priorities to business strategy and long term growth plans.

Guarantee Seamless Business Operations With Our Expert Technical Assistance

Get reliable IT support services in Brooklyn right at your doorstep

Our Brooklyn IT Support Firm in Figures and Facts

Free your internal teams to focus on serving your clients (not fixing IT issues), and let us tackle the technical aspects of your business. After just 3 months you’ll notice a significant drop in your IT costs, fewer IT issues, and more productivity out of your existing team.

Providing IT support across Brooklyn
Average reduction of IT issues after 3 month
Access to our Brooklyn IT support help desk
Brooklyn IT Support

Enhance Productivity With
Rapid Technical Resolution
And Dedicated Management

“When your computer crashes or your IT network goes down, it stalls your productivity and distracts your people from the work they do for your business.
We give you access to world class IT support services in Brooklyn””Your dedicated account manager handles any issues and escalates fixes so you don’t have to explain the same problem to different levels of support.
Once you phone in or send a ticket, your job is done. Most issues are resolved within 18 minutes – so your team gets right back to work.

Brooklyn IT Support That Helps
To Cut Your Business IT Costs

Constant technology issues are the symptoms of deeper problems across your tech stack.

We won’t just wait idly by as you phone in every time an issue happens. Our IT support services in Brooklyn will review your IT to find root-cause issues and deploy fixes that reduce and even eliminate recurring issues.

You’ll get a monthly report that shows you the state of your IT, and suggestions to improve your technology over time.

Tech Support Brooklyn NY
Brooklyn Tech Support

Scale Your Business Efficiently with Fixed-Rate Tech Management Solutions

Business technology is unpredictable – especially when you need to hire more people just to handle your current IT infrastructure and tickets.

As you grow, you’ll need more devices, more software licenses, and more server space just to keep people productive. Hiring people to manage support tickets is one more cost that shouldn’t get in the way of growing your business.

Our IT support services in Brooklyn are priced at a fixed rate per user, ensuring you receive all the support you need while keeping your costs predictable as you grow your business.

FAQs About Our IT Support Company in Brooklyn

Our IT support services provide a broad range of technical support.

Whether you need assistance with computer support, software updates, or network configurations, our team has you covered. For issues that need a hands-on approach, we provide on-site support.

We have a knack for turning IT mess into a well-structured system, so you can concentrate on growing your business.

Managed IT support is an excellent way to ensure your business never skips a beat due to tech issues.

At Power Consulting, we take the reins of your tech support, making sure that your systems are running smoothly, and any problems are handled promptly. With us, your IT support is always in capable hands.

At Power Consulting, we pride ourselves on our swift response times.

We promise a four-hour emergency response time and an 18-minute average resolution time, ensuring you’re never left hanging when an IT issue strikes.

Whether it’s computer support or network issues, we’re on top of it 24/7. You can always count on us to be there when you need us most.

Our IT support and services stand out due to our dedication, expertise, and transparency.

We outline deliverables at the contract level, taking full ownership of missed goals or milestones.

Our tech support is geared towards swift problem resolution, making our repair times 66% faster than our competitors. Our support helps businesses like yours reduce recurring hardware issues and downtime 50%.

Absolutely. At Power Consulting, 97% of our work is done remotely. This means we can deliver swift, efficient support no matter where you’re located.

We’re always on call, ready to offer expert tech support and keep your business running smoothly. You will have 24/7 access to seasoned professionals who have the knowledge and authority to get you the answers you need.

Book a Meeting
With Our IT Support Experts

Partners That Trust Our IT Support Services in Brooklyn