IT Helpdesk Support Services in Brooklyn

Is Recurring IT Downtime at Your Brooklyn Office Affecting Your Bottom Line?

Our IT helpdesk in Brooklyn provides round-the-clock support to reduce downtime and help you to focus on your business 

Here are a few advantages of Power Consulting IT Helpdesk Services Brooklyn:

IT Support

Availability of IT support and helpdesk services as and when you need them.

IT Support

Qualified tier-3 technicians in Brooklyn are present to take care of your IT issues.

IT Support

Clear price for IT services and unrestricted issue response.

IT Support

Support for a wide range of hardware, software, data center infrastructure, and devices.

With more than two decades of rich experience, we are ideally placed to help you resolve IT issues through 24/7 IT help desk services.

Request a quote for IT Support Services in Brooklyn

Google Rating
4.5

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.

Patrick Burns
,
Autotask VP, Product Management

We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.

Jeff Meltzer
,
CFO
Springer Publishing

Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!

Danielle P.
,
Education Client

Power Consulting IT Helpdesk Outsourcing

127 West 26th Street, Suite 1202 New York, NY 10001-6808

Request a Quote: 855.250.4634

Customers that Trust Our IT Helpdesk Services Support

Brooklyn IT Helpdesk Outsourcing Services

24/7 Remote Help Desk Services

Our helpdesk support services are present round-the-clock to make sure that you experience minimal downtime. Night or day, our call center experts will work with you to resolve IT problems quickly so you can get back to growing your business. 

Remote Access Issue Resolution

When technical issues hit your team and productivity grinds to a halt, our remote help desk services can access your systems from our New York office and get things back up and running before you notice. We resolve most tech issues in under 17 minutes. 

Escalated Brooklyn Help Desk Support

Don’t let critical IT issues keep you from work. With our help desk and escalated support services, you will be able to resolve the IT issues efficiently and quickly. 

Onsite Field Tech Support

Avail the services of our experienced engineer/team for onsite support, whenever required. They can reach anywhere in Brooklyn in less than four hours to take care of the critical issue.

Ticket Tracking & Metrics

Track the status of your IT ticket with our online portal. You can also analyse the data to address the weak spots in your IT infrastructure.

Cloud & Infrastructure Helpdesk

With our certified experts in cloud platforms, you don’t have to wait for big companies to respond. They help you resolve the problem promptly.

Software Application Helpdesk

Several firms use a mix of hosted and cloud-based SaaS and legacy software, which can result in IT problems. Our support ensures that you are able to resolve the problem on the same day you call us.

IT help desk outsourcing increases productivity by reducing downtime

With our 24×7 IT support and services and managed services, you will be able to bring down IT issues by as much as 45% in just the first three months.

Is Unclear Pricing Preventing You From Going For IT Help Desk Outsourcing?

It is tough to plan when the IT budget keeps on changing every month. Our managed helpdesk service is based on per-user pricing and comes with unlimited support. Believe it or not, it costs less than hiring one full-time IT resource! Outsource IT help desk to grow your business

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Hours
Or less response time to address critical onsite issues anywhere in Brooklyn.
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Average reduction of IT issues after just 3 months of help desk outsourcing services.
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Customer access to our Brooklyn IT support help desk
Brooklyn IT Support

Use our Help Desk Support to reduce your IT issues by as much as 45% in just 3 months

Whether small or big, IT issues impact your productivity. Our managed helpdesk service in Brooklyn can help you in significantly bringing down your IT issues by almost half (around 45%) in just the first three months of using our service.

What helps us in achieving this is that we go the extra mile by doing a root-cause analysis instead of just providing a short-term resolution.

Use our outsource IT help desk services to permanently resolve those recurring IT issues and see your business soar.

Benefit From Our Unrestricted Issue Response and Predictable IT Costs

Usually, IT help desk companies in Brooklyn offer a limited number of tickets and charge you more for additional and severe problems that may crop up. This approach makes your IT budget surge. 

You can’t predict the number of IT issues you will face in a month. At the same time, a predictable IT budget helps you plan better. 

Outsource IT help desk services in Brooklyn to get an unlimited issue response. This coupled with our one-price-per-user approach ensures that you never get an invoice shock, and the IT budget is always predictable. 

Tech Support Brooklyn NY

Our Customers Insist We’re the Best Outsourced IT Helpdesk Support Brooklyn

Request a quote for IT Helpdesk in Brooklyn