Outsource IT Helpdesk in Long Island, NY
Outsource Your IT Help Desk for Rapid Incident Response
Mitigate recurring problems and fix IT problems quickly with remote helpdesk services in Long Island.
What are the benefits of outsourced helpdesk services from Power Consulting?
Reduce downtime by relying on our rapid-response helpdesk to fix user issues quickly, so you can return to work.
Request a quote for Helpdesk Support in Long Island, NY.
Testimonials
Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.
We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.
Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!
Testimonials
Power Consulting Group is a remarkable group of talented people who know a great deal about the IT services business, and care a great deal about “your” IT services business.
We went through a number of recent emergencies with the last two major storms. In each of these cases Power Consulting was there for us, and to help lead and ensure that Springer Publishing was up and running, and also had a plan for the future.
Power Consulting is a fast and reliable service that helps me figure out a problem without having to wait a whole day for a tech. I love how after you put in a ticket you get an reply that our ticket was opened and soon after you get a live person to help!
Power Consulting
Long Island IT Helpdesk
127 W 26th St 8th floor, New York, NY 10001
Request a Quote: 855.250.4634
Brands That Rely on Outsourced Helpdesk Support on Long Island, NY
Premium Features of Our IT Helpdesk Support Services in Long Island, NY
24/7 Remote Support
Avoid long wait times for problem resolution. Our remote technicians are available 24/7/365, so our support technicians can start troubleshooting as soon as a problem appears.
We support a wide array of hardware and software components, including:
- Windows/Apple/Linux OS
- VoIP
- Printers
- Cloud applications
- And more
Outsource your IT help desk and get expert help for any IT challenge from experienced remote helpdesk technicians.
Cybersecurity
Security threats can lead to devastating consequences for any business.
Get the support you need to protect your network with complete security solutions, including:
- Security management
- End-user training
- Virus/malware/ransomware protection
- Backup and disaster recovery
Should a breach happen, our cyber tactical team will be there to stamp out the attack and restore your data in minutes.
Cloud Support
Choosing a cloud environment for your business can greatly benefit your company’s overall productivity, but only when it operates properly.
Through routine maintenance and constant monitoring, we’ll ensure you always have access to your critical data and that your cloud environment operates at peak efficiency.
On-site Support
When outsourcing IT services, some challenges require a personal touch. That’s when our on-site technicians will come knocking on your door.
In the event of an emergency requiring on-site support, a team of highly skilled field engineers will be at your location within four hours, so we can get you back to work quickly.
Help Desk Outsourcing Services
Don’t struggle with difficult IT challenges that require an extra level of support. Our team of senior engineers is ready to handle even the toughest problems.
With hundreds of hours of combined experience across all IT fields, our dedicated team of senior engineers can work through any problem that crosses their path.
IT Installments
Ensure you install your hardware and software solutions properly the first time.
Our dedicated team of support specialists will arrive onsite to handle:
- Office moves
- Deploy new technology
- Run cabling
- And more
Stop struggling with setting up new technology on top of your daily work tasks. Instead, let our team of professionals handle all installations while you concentrate on growing your business.
Hardware/Software Support
With different technology components making up your infrastructure, it can get confusing knowing who to call when something breaks.
We eliminate the guesswork by supporting all your hardware and software IT problems. From printers and workstations to security and cloud solutions, our team is ready to combat any IT challenge you encounter, no matter the size.
Ticket Tracking
Recurring problems can cost your company both time and money, fixing the same problem over and over.
With our state-of-the-art ticketing system, we’ll be able to review repeat issues and create strategies that limit the number of recurring problems.
By identifying and resolving the root of recurring issues, our helpdesk support can help you reduce IT issues by 40-55% in the first three months of service and even more in the long-term.
Reduce Recurring Issues With Our Helpdesk Service on Long Island
Find Out How You Can Decrease Your Hardware Problems by 50% With Our Helpdesk Support
Benefits of Choosing Our IT Help Desk Services in Long Island
Since 1989, Power Consulting has been offering clients quick and efficient resolutions to all their IT problems.
We know how to get to the heart of every IT problem so that after just three months, you’ll start to see a drastic reduction of recurring issues that plague your systems.
Partner with Power Computing and get fast and reliable IT support, so you never miss a moment of work.
Comprehensive Helpdesk Support Services
IT problems can cost businesses hundreds of dollars in lost productivity and repair time.
We offer complete support services for your entire network to limit the impact problems have on your business:
- 24/7 support
- Remote and on-site desk support
- Software application support
- IT procurement
- Cloud and network support
- Cabling and office moves
- Guaranteed service levels for no surprise costs
- And more
Whether your problem is large or small, our dedicated team of helpdesk support professionals will be there to resolve problems as quickly as possible.
Leverage 32 Years of Experience to See a Drastic Reduction in IT Challenges
For over three decades, Power Consulting’s support teams have been solving problems and fixing the toughest IT challenges for companies just like yours.
We evaluate your current infrastructure, and if needed, we’ll reorganize and restructure your IT from the ground up to help your network run more efficiently and give you the best ROI.
With only one, exceptional tier of managed services, you’ll have access to unlimited support and proactive planning that can reduce IT problems up to 55% within the first three months.
Rapid Resolution for All Your IT Problems
When you have a problem, day or night, count on our team for rapid response time and resolution for all types of desktop outsourcing services to solve IT challenges.
We offer 24/7 monitoring to troubleshoot problems as soon as they appear, with a four-hour response time for emergencies.
Partner with Power Consulting for top-tier support service and rapid resolution, so your infrastructure is always running at peak performance.
Our Other IT Services in Long Island
- Managed IT Services
- IT Consulting
- IT Support
- IT Helpdesk
- Cyber Security
- IT Outsourcing
- Network Support
Find Out How Our IT Help Desk Outsourcing Will Benefit Your Company
You can’t afford to wait hours for resolution when a problem appears.
Outsource your IT help desk to Power Consulting and count on our rapid response customer service, day or night, to handle even your most challenging problems, so you don’t miss even one day of work.
Learn About Our Managed Helpdesk Services
